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Job details

Q Theatre
26 Nov 2021
Work type
Full time employment
Work classification
Management & Admin, Marketing & Media, Performing Arts


After being in the role for nearly six years, our beloved Ticketing Manager is off on a new journey, and we now have some big shoes to fill! 

If you've worked in ticketing or box office in the past, love attention to detail, building solid relationships with clients and customers and enjoy working as part of a close-knit team, then this could be your opportunity.

Q sits at the heart of Auckland's arts precinct, hosting around 600 performances a year to a huge variety of art forms, including theatre, comedy, music, dance, film and commercial events. We work closely with our hirers to ensure a high-quality live experience and are lucky enough to run our own ticketing through New Zealand based software PatronBase.

Q's Ticketing Manager | Kaiwhakahaere Tīkiti oversees the entirety of Q's ticketing needs, including managing box office staff, show builds, settlements and setting the tone for customer service standards.


The ideal candidate is someone who has:

  • A love for the performing arts
  • A minimum of 2 years working with ticketing software
  • Experience managing staff
  • Customer-facing experience
  • Excellent organisational skills and the ability to manage multiple priorities and meet deadlines in an often highly pressured environment
  • Proficiency in Microsoft Office Suite
  • Experience using a Venue Management Software (desirable)
  • Experience delivering financial information and statistical data (desirable)
How to apply

To apply please download and read through the Job Description and send a CV and Cover Letter to Sarah Graham

Written by

Q Theatre

11 Nov 2021

Q is an independent, multi-purpose performing arts venue at 305 Queen Street, in the heart of Auckland's Aotea Arts Precinct.