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City Gallery Wellington Team Lead Support

Job details

Experience Wellington
7 Feb 2022
Work type
Full time employment
Work classification
Management & Admin


Experience Wellington is a registered charity established by Wellington City Council as a Council Controlled Organisation (CCO) to manage and develop its cultural and arts visitor experiences.

Experience Wellington provides the city with world-class museums, cutting-edge contemporary art, the region's only publicly accessible space science experience, and the only facility in New Zealand dedicated to tamariki and their creativity. Its visitor experiences include:

  • City Gallery Wellington
  • Wellington Museum
  • Space Place at Carter Observatory
  • Capital E
  • Nairn Street Cottage

City Gallery Wellington Te Whare Toi is seeking an energetic Visitor Services Team Lead to support our daily operations. This is a busy role, perfect for an individual who thrives in an environment with exhibitions and programmes that change regularly and new events that are always developing. As someone with a background in customer service, events and retail, you will thrive on the challenge of working within a small team to assist in the continuing development of our visitor services and commercial operations.

Your outstanding organisational skills will ensure the smooth operation of the public facing functions of City Gallery. You will have excellent working relationships with all staff, and will support and mentor our diverse visitor services team modelling best practices in customer service and providing advice, training, and daily work direction.

Your substantial events experience will ensure that all venue hire events are well supported and exceed client expectations. You'll also support our busy public programmes team by leading appropriate staff and resources as necessary.

Excellent communication and planning skills are vital in this role. You will need to be a confident public speaker as this is one of the most visible roles at City Gallery Wellington.

The position involves regular evening and weekend work. 40 hours per week Tuesday to Saturday. Flexibility is essential. 

To view a full position description, please see here.

All applications must be received by Monday 7 February 2022 5.00pm. 

All applicants must have the legal right to work in New Zealand

How to apply

To apply for this role, please submit your cover letter and CV here.

Written by

Wellington Museums Trust

26 Jan 2022